Last updated: March 10, 2026
Welcome to HeyJenni.
These Terms of Service ("Terms") constitute a legally binding agreement between you and HeyJenni ("HeyJenni", "we", "us", or "our") governing your access to and use of the HeyJenni platform, including our website located at https://heyjenni.com, as well as any related services, features, AI chat systems, character interactions, and digital experiences (collectively, the "Platform").
The Platform provides an artificial intelligence powered conversational environment where users may interact with AI-generated characters for purposes including entertainment, storytelling, roleplay, emotional expression, and fictional companionship.
By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by:
If you do not agree to these Terms, you must not access or use the Platform.
IMPORTANT: These Terms contain provisions that affect your legal rights, including limitations of liability and dispute resolution provisions. Please read them carefully.
The Platform is intended solely for users who are at least 18 years of age.
By accessing or using the Platform, you represent and warrant that:
If you are under 18 years of age, you are strictly prohibited from:
We reserve the right to terminate accounts and deny access to anyone we reasonably believe to be under the age of 18.
Misrepresenting your age constitutes a material breach of these Terms and may result in immediate account termination.
HeyJenni provides interactions with artificial intelligence systems designed to simulate conversations with fictional characters.
You acknowledge and understand that:
AI-generated responses may be:
The Platform is intended for entertainment and creative purposes only.
You agree that you will not rely on AI responses for:
The Platform may allow interactions that simulate:
These interactions are entirely fictional simulations created by artificial intelligence.
AI characters cannot:
Users are responsible for maintaining healthy real-world relationships and should not treat AI characters as substitutes for human companionship.
To access certain features of the Platform, you must create an account.
When registering, you agree to provide accurate, current, and complete information.
You must keep your information updated.
You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.
You agree to notify us immediately if you suspect unauthorized access to your account.
We are not liable for any loss resulting from failure to secure your account.
You may not:
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal and non-commercial purposes.
You may not:
We reserve the right to modify, suspend, or discontinue the Platform or any part of it at any time.
"User Content" means any content you submit through the Platform, including:
You retain ownership of your User Content.
By submitting User Content, you grant HeyJenni a worldwide, non-exclusive, royalty-free license to:
such content for the purpose of operating and improving the Platform.
You are solely responsible for your User Content and its consequences.
You represent that your content does not violate:
You agree not to use the Platform to create or distribute content that:
You also agree not to:
All software, technology, and design elements of the Platform are owned by HeyJenni and protected by intellectual property laws.
You may not use HeyJenni trademarks or branding without written permission.
HeyJenni may offer subscription services or paid features.
By purchasing a subscription, you agree to pay applicable fees.
Subscriptions may automatically renew unless cancelled before the renewal date.
You may cancel your subscription through your account settings.
Fees paid are generally non-refundable, except where required by applicable law.
If you are located in the European Union, you may have additional consumer rights regarding digital purchases.
You may terminate your account at any time.
We may suspend or terminate accounts that:
Upon termination, your right to use the Platform immediately ceases.
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.
We do not guarantee that the Platform will be:
We are not responsible for user content or user behavior.
To the maximum extent permitted by law, HeyJenni shall not be liable for:
Total liability shall not exceed the greater of:
Before initiating legal proceedings, you agree to attempt informal dispute resolution by contacting us at hey@heyjenni.com.
If the dispute cannot be resolved informally, it may be resolved through binding arbitration in accordance with applicable arbitration rules.
We may update these Terms at any time.
If significant changes are made, we will provide notice through the Platform.
Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.
For questions about these Terms, please contact: hey@heyjenni.com