Last updated: March 10, 2026
HeyJenni is an artificial intelligence powered conversational platform that allows users to interact with AI-generated characters.
This page explains:
We believe that transparency helps users understand the technology behind the platform and use it responsibly.
HeyJenni uses large language models (LLMs) and machine learning systems to generate conversational responses.
These systems analyze user input and generate text responses based on patterns learned from large datasets.
The AI does not:
AI characters on the platform are simulated personalities created for storytelling and entertainment.
AI characters on HeyJenni are fictional digital entities designed to simulate conversation.
They may be presented as:
Users should understand that AI characters are not real people, do not have real emotions, and do not possess awareness or memory outside the platform. Interactions are intended for entertainment and creative purposes only.
Responses generated by AI systems may sometimes be inaccurate, incomplete, misleading, or unexpected.
This occurs because AI models generate text probabilistically rather than retrieving verified facts.
Users should not rely on AI-generated responses for:
Artificial intelligence systems have important limitations.
HeyJenni AI does not understand the world in the same way humans do, may generate incorrect information, may misunderstand context, and may produce inconsistent responses.
Although we work continuously to improve our systems, errors may still occur.
HeyJenni implements multiple safety systems to reduce harmful or prohibited content.
These include:
These systems help enforce our Community Guidelines, Content Policy, and Terms of Service.
We encourage users to interact with AI systems responsibly.
Users should:
Responsible use helps maintain a safe environment for the entire community.
When users interact with HeyJenni, their messages may be processed by AI systems to generate responses.
Some data may be temporarily stored to provide conversational continuity, improve system performance, and detect harmful content.
More information about data use can be found in our Privacy Policy.
HeyJenni is not a mental health service.
If a user expresses thoughts related to self-harm or suicide, the platform may display crisis support resources.
Users experiencing serious emotional distress should seek help from qualified professionals.
More details are available in our Suicide & Self-Harm Safety Protocol.
We continuously improve HeyJenni AI systems by improving safety systems, refining moderation tools, incorporating user feedback, and following responsible AI development practices.
Our goal is to create an AI platform that is both innovative and responsible.
If you have questions about HeyJenni AI systems or responsible AI practices, please contact:
HeyJenni Support
Email: hey@heyjenni.com
Website: https://heyjenni.com