Last updated: March 10, 2026
At HeyJenni, we aim to create a platform where users can interact with AI characters in a creative, entertaining, and respectful environment.
Because HeyJenni allows conversational interactions with artificial intelligence, we take safety, transparency, and responsible use seriously.
This Trust & Safety Center explains:
Our goal is to maintain a platform that encourages creative expression while protecting users from harmful content or misuse.
HeyJenni provides conversations generated by artificial intelligence systems.
Users should understand that:
AI conversations are intended for entertainment, storytelling, and fictional interaction.
They should not be relied upon for:
HeyJenni is intended only for users who are 18 years of age or older.
To protect minors and maintain a responsible environment:
We enforce strict rules regarding content involving minors, which are described in our Community Guidelines.
HeyJenni uses a combination of automated moderation systems and human review to detect and address harmful or prohibited content.
Moderation may include:
Content that violates platform policies may be removed, restricted, or flagged for review. Repeated or serious violations may result in account suspension or permanent termination.
All users must follow our Community Guidelines, which define what content and behavior are allowed on the platform.
These guidelines cover topics such as:
Learn more here: Community Guidelines ->
If you encounter content that violates our policies or makes you uncomfortable, please report it.
Reports help us maintain a safe and respectful community.
You may report:
See: Content Removal Policy ->
If you believe a moderation decision was incorrect or you have concerns about platform behavior, you may submit a complaint.
Complaints may relate to:
See: Complaints Policy ->
Although HeyJenni may allow emotionally supportive conversations, the platform is not a mental health service.
If a user expresses thoughts related to self-harm or suicide, the platform may display crisis support resources.
If you are experiencing emotional distress, please consider contacting a professional support service.
Learn more here: Suicide & Self-Harm Safety Protocol ->
We take user privacy seriously.
Our Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights users have regarding their data.
See: Privacy Policy ->
HeyJenni operates in compliance with applicable laws governing digital platforms and online content.
We maintain policies covering intellectual property protection, user-generated content, and legal compliance requirements.
See: 2257 Compliance Statement ->
For detailed information about how HeyJenni operates, please review the following policies:
These policies work together to ensure a safe and transparent platform.
Trust and safety are ongoing priorities.
We regularly review and update our policies, moderation systems, and safety practices based on:
If you have questions or concerns related to platform safety, please contact:
HeyJenni Support
Email: hey@heyjenni.com
Website: https://heyjenni.com